Refund Policy

Effective Date: 16.07.2024

At ikonsultant.com, we strive to provide the highest quality management and consultancy services to our clients. However, we understand that there may be circumstances where you may seek a refund for the services provided. This Refund Policy outlines the conditions under which refunds will be considered and the process for requesting a refund.

1. Eligibility for Refunds

a. Service Dissatisfaction: If you are not satisfied with our services, you may be eligible for a refund, provided that the dissatisfaction is communicated to us within 3 days of receiving the service.

b. Service Not Rendered: If we are unable to provide the agreed-upon service due to reasons attributable to us, you will be eligible for a full refund.

c. Service Cancellation: If you wish to cancel a service before it has been rendered, you may be eligible for a refund, subject to the cancellation terms outlined in Section 2 below.

2. Cancellation Policy

a. Cancellation by Client:

If you cancel a service 3 days before the scheduled start date, you will be eligible for a full refund.

If you cancel a service less than 1 day before the scheduled start date, you may be eligible for a partial refund, subject to a cancellation fee of 2 percentage.

b. Cancellation by Us: In the event that we need to cancel a service due to unforeseen circumstances, you will be eligible for a full refund.

3. Refund Process

a. Requesting a Refund: To request a refund, please contact our customer service team at support@ikonsultant.com or +91 9941446496. Please provide your name, contact information, service details, and the reason for the refund request.

b. Review and Approval: Upon receiving your refund request, we will review the details and communicate our decision within [insert number] business days. Approved refunds will be processed within [insert number] business days after approval.

c. Refund Method: Refunds will be issued using the original payment method. If the original payment method is not available, an alternative method will be arranged.

4. Non-Refundable Items

a. Digital Products: Any digital products or downloadable content purchased through our Site are non-refundable once they have been accessed or downloaded.

b. Third-Party Services: Services provided by third-party providers through our Site are subject to the refund policies of the respective third parties. We are not responsible for the refund policies of third-party service providers.

5. Dispute Resolution

If you disagree with our decision regarding your refund request, you may contact our customer service team for further review. If a resolution cannot be reached, you may escalate the matter to the appropriate dispute resolution authority.

6. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the effective date. We encourage you to review this Refund Policy periodically to stay informed of any updates.

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

Email : Support@ikonsultant.com

Phone : +91 9941446496

Address: Plot No.3, Ariyanth Nagar,4th Cross Street,

Thirunagar Extension,Vellore-632006.